East Grinstead, West Sussex, RH19, UK

App

The simplest way to control your home through your smart phone or voice assistant. Use our guide to set up your new device and unlock features.

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Home/Member Management

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When logged in, go to the “Me” option in the bottom right hand corner and then select “Home Management”.

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From this screen you can set up your home name, location and add rooms.

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Now when you go back to “Home Management” screen you will see your new House name. From here you can add more houses/offices.

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You can also access your home and switch between accounts from the “Home” screen in the top left hand corner.

Once you have created your “home” you can share it with other users and assign roles. Follow the steps below to set up new users.

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From the “Home Management” screen once you have selected your house you can change previous details and add more rooms and also add a new user.

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To add a new user click “Add Member”. Now enter the user details associated with their Link2Home Pro app account. Choose their family role as either an “Administrator” or “Common Member”. Once created your member will then recieve a notification with access to your “home”.

NOTE: To a new member they must have a Link2Home Pro app account. To create a an account download the free app and click “Register”.

Adding Devices

There are two ways to add devices. Using Manual mode or the “Auto Scan” feature. We recommend using the manual mode for ease of use and speed

Watch this video to learn how to add a new bulb manually

Watch this video to learn how to add a new camera device manually

Watch this video to learn how to add a new device using Auto Scan

Control Devices -Individual Control

When devices have been configured successfully, the smart devices will appear on the home page.

 

Click a device to open the control panel for that device.

Note:

  1. When devices are online, some will support use of hotkeys. For example Turn on lights without opening the control panel and turn on/off a camera motion sensor.
    1. To access hotkeys press the power icon where you see it or the down arrow in the bottom left of a device icon.
  2. When devices are offline, they will appear as “Offline” and will not be available for use
    1. If a device is offline check its power connection and that it has a Wi-Fi signal
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Once you have opened the control panel for a device. Image one below shows the light is off, and only the timer “Schedule” can be accessed in the off mode. Image 2 shows the light is on, and scene, color, brightness, and schedule can all be configured in the on mode. Click the “pencil” in the top right corner of the control panel to manage an individuals device setting.

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Control Devices –Share Devices

If you want to share a device with a family member it is recommended you share your home under the “Home/Member Management” section.

If you only want to share one device with a user click “Add Sharing” from the device options in the top right hand corner, enter the account to share device with, and click “Done” to finish.

To stop sharing with an account previously added, press and hold to delete in Android, or slide to the left to delete in iOS.

Note: You can only share devices with users who have a Link2Home Pro app account. To create an account download the free app and click “Register”.

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Control Devices –Group Control

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To create a group click on the device menu “pencil” icon in the top right hand corner and click “Create Group”.

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This screen will show all the devices you can group together. Note you can only create groups of the same device type such as lamps or smart switches but not both together. You can link other devices together in the smart features section.

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When you have created your group you can control multiple devices from one device screen.

Smart Features – Tap-to-Run

Using the “Tap-to-Run” settings you can create quick one touch shortcuts to a series of events. These “Tap-to-Run” events are then added as a shortcut in your “Home” screen.

For Example:

You could create an event called “Good morning” in this event you can turn on your lights, boil your kettle and turn up your thermostat.

Another example could be “Goodnight” this would turn all lights off, turn down the thermostat and activate camera motion sensors.

 

Tap-to-Run events are triggered by events including:

  • Inter-device synchronisation: Such as turning on a bedroom light when a camera motion sensor is activated.
  • External environment: Split into two categories in weather and locations.
    • Under weather changes you can link changes to temperature, humidity, weather, sunrise/sunset and windspeed.
    • Under location you can link changes to arriving or leaving a specific location
  • Schedule: Set events to specific times on specific days
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To create a new “Tap-to-Run” click the smart icon from the bottom menu and then the “+” icon in the top right hand corner.

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To create a “Tap-to-Run” click on “launch Tap To Run”

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Now you can choose what you would like to do from 3 options:

Run the device: From this option you can choose to enable or disable specific device features

Select Smart: If you have created an automation scene you can enable that here

Send notification: This featured is disabled in “Tap-to-Run”

Delay: Add a countdown timer to an event up to 5 hours, 59 minutes 59 seconds

Choose your device feature:

Click on “Run the device”:

Now you can choose what specific features on a product you want to enable or disable. In this example we switch on our external camera device motion alerts.

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From my list of devices I have gone to my “outdoor” room and you can see my 3 external cameras.

Click on your device and choose from a list of device functions. In this case choose “Motion Alert” and click “on” then press “save” in the top right hand corner. Now click next and you can see a summary of your device tasks. To add multiple device functions click the add icon and repeat the same process.

Once you are happy with your selection of device tasks choose a “Name” for your “Tap-to-Run” choose a “Style” and if you would like to create a short cut on your home Page then click save. Your “Tap-to-Run” is now shown on your “Smart” section and a short cut shown on your home screen.

Smart Features – Automation

Similar to using the “Tap-to-Run” you can create “Automation” tasks for individual devices or a group of devices that are triggered external events. These events require no manual trigger such as a button press and are triggered by external factors.

“Automation” events are triggered by external triggers including:

  • Inter-device synchronisation: Activating one product feature when another product feature is activated. Such as turning on a light if camera motion is detected.
  • External environment: Split into two categories in weather and location.
    • Under weather changes you can link changes to temperature, humidity, weather, sunrise/sunset and windspeed.
    • Under location you can link changes to arriving or leaving a specific location
  • Schedule: Set events to specific times on specific days
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In this example here we will create an automation feature to turn on the driveway lights when I arrive within 500M of my house and the sun has set. The first step is to choose “Automation” from the “Smart” menu then click “Add”. The Trigger in this instance is location so click “When the location changes”. Then choose “Arrive”.

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Now you have a map of you location and you can choose any other location around the world and zoom in and out to choose a Radius. Once happy click “Next” in the top right hand corner.

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Now you have set you location “Condition” you can now choose you “task” from 4 options:

Run the device: Enable or disable a particular device feature

Select Smart: Run another created Automation sequence or launch Tap-to-Run event

Send a notification: Send a notification through the app Message Center

Delay: Start a countdown up to 5 hours 59 minutes 59 seconds

In this example we want to turn a driveway light on so select “Run the device” and select your device which in this case is “Driveway” with the “Light Switch” turned to on. Click “Next”

Here we can see a summary of the Automation setting so far. To turn on the light switch when we arrive within our chosen location. Now we want to add the additional condition to only activate when the sun has set so click the “+” icon on the condition summary and choose “When the weather changes”.

In this example we choose “Sunset/Sunrise” from the weather conditions. Then set the location and choose “Sunset” then click “Next”.

Now we can see a summary of our conditions and tasks. From here you can rename you automation feature choose a style and effective period. Click save and the choose to either start using the automation feature or not.

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Here you can now see your created “Automation” setting in the Automation screen and toggle it on and off.

Me Page

Home Management: here you can manage your home settings and members;

Message Center: the message center is divided into three categories: alarm, members, and notification. Here you can review all app notifications and set up Do-No-Disturb Schedules.

FAQ and Feedback: Here you can review an FAQ section, browse user guides, carry out network diagnostics and report faults.

More Services: include voice services and other services.

Settings: Adjust app settings including notifications.

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